You own an iPhone 6 or iPhone 6s shuts down at random, updating to the newest version of iOS may fix this issue.
Apple told TechCrunch that software problems are causing a little number of iPhone owners to experience random shutdowns, but majority of the users reported considerably fewer issues after they upgraded to iOS 10.2.1.
Apple says more than 80 % of iPhone 6s and 70 % of the iPhone 6 shutdowns have been rectified with the update. Apple did not comment on the rest that are still experiencing problems but said the update permits those users to restart their devices following a shutdown without plugging it into a power source.
"It is vital to notice that these surprising shutdowns don't seem to be a security issue, however, we tend to comprehend it can be an inconvenience and needed to fix the problem as quickly as possible," Apple said during a statement to TechCrunch.
The shutdown issue seems to be similar but not identical to a battery issue late last year that prompted Apple to recall a little batch of iPhone 6s handsets factory-made between September and October 2015.
That issue also resulted in random shutdowns, but they were battery connected and not a problem with the software, Apple said. If you're experiencing random shutdowns, it's in all probability best to bring your device to an Apple store and update it to iOS 10.2.1 to make positive that neither the battery nor the software are causing issues.
Apple says it'll shortly add a "your battery needs service" message to the battery data screen in the Settings app when the phone detects a battery problem, according to TechCrunch.
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